Shipping & Delivery

Where is my item?
You can track the progress of your item by logging into your account, then clicking on your order to view your order status and tracking. You can log in her...
Wed, 23 Mar, 2022 at 8:04 AM
How long will my order take to arrive?
The transit time from our warehouse to you is 7 - 15 working days. Please note: Total delivery time consists of the handling time and transit time. ...
Thu, 17 Mar, 2022 at 10:28 AM
I have waited the estimated time. Where is my order?
Sometimes, delays occur and they are simply out of our control. We’re sorry your order is late. In all likelihood, the shipment may be delayed in customs bu...
Sat, 5 Mar, 2022 at 12:19 PM
What does unfulfilled mean?
It has not been shipped or dispatched. This means the order is still being prepared and it has not yet been handed to a courier for delivery.
Sat, 5 Mar, 2022 at 12:31 PM
What are the shipping costs?
Delivery fee is R60 however, we offer FREE DELIVERY when your order value is over R600
Sat, 5 Mar, 2022 at 12:21 PM
What if my order hasn't arrived after 15 working days?
Firstly, remember that the transit time is the time from when your item is shipped till the time it is delivered to you. All information supplied to us by t...
Sat, 5 Mar, 2022 at 12:37 PM
How will I know when my order has been shipped?
After placing your order, an e-mail confirmation will automatically be sent to you with your unique order number. Please add our e-mail hello@bonzi.co.za t...
Sat, 5 Mar, 2022 at 1:30 PM
How can I track my order?
If your order has been shipped you can track your order here. Simply sign in, click on your order, and click the tracking number to track. Note: For fra...
Sat, 5 Mar, 2022 at 1:34 PM
Do you ship to my country?
Yes. We ship to anywhere on the planet.
Sat, 5 Mar, 2022 at 1:36 PM
Do you ship to PO Boxes?
No, we do not ship to PO boxes because we do not use the post office. Only couriers to your house or office.
Sat, 5 Mar, 2022 at 1:39 PM