FAQ

Default solution folder, feel free to edit or delete it.

Can I collect or pick it up from your address?
No, you cannot collect or pick it up because we do not hold stock at our address. We only accept returns there. 
Sat, 5 Mar, 2022 at 2:03 PM
Do you have a walk in shop?
No, we do not have a walk-in shop.
Sat, 5 Mar, 2022 at 2:03 PM
What is the warranty on phones?
There is a one-year repair warranty on the phone. If there is a fault with the device within one year, it can be sent back to us for repairs.
Sat, 5 Mar, 2022 at 2:04 PM
Will I be charged customs vat and duties?
We are in South Africa but the item is shipped to you from overseas. Please note that you will not pay any customs vat, duties or any extra fees for any ord...
Sat, 5 Mar, 2022 at 2:06 PM
How do I cancel my order that has been shipped?
Your order unfortunately cannot be cancelled because it has already been dispatched and it's on route to your address. You can however return it to us o...
Sat, 5 Mar, 2022 at 2:10 PM
What is the delivery fees?
The delivery fee is R60, however we will ship to you for FREE if you spend over R600.
Sat, 5 Mar, 2022 at 2:11 PM
Do you offer Cash on Delivery COD?
We unfortunately do not offer cash on delivery.
Tue, 15 Mar, 2022 at 2:15 PM
I placed an order online and paid but I didn’t receive an order confirmation?
Please check your spam, junk, and other folders. If you have checked and it is still not there, please contact us.
Tue, 15 Mar, 2022 at 2:18 PM
Do you have stock?
If the item is on our website and it states "In Stock", then yes, we do. You can place your order.
Tue, 15 Mar, 2022 at 2:24 PM
How does payment work?
You can pay online via any of the payment methods provided at checkout.
Tue, 15 Mar, 2022 at 2:26 PM