Firstly, remember that the transit time is the time from when your item is shipped till the time it is delivered to you. All information supplied to us by the courier service is automatically updated in our online tracking service.
If your order has not been delivered within the expected delivery time, please contact the courier services using the courier reference number provided in your shipping status email.
If you are unable to find your order, please contact us and we will gladly follow up on your behalf. Remember to include your order number in all correspondence to ensure prompt service.